Aug 18, 2017 | Uncategorized
Can hotels assign designated rooms for guests with service animals, out of consideration for other guests? No. A guest with a disability who uses a service animal must be provided the same opportunity to reserve any available room at the hotel as other guests without...
Aug 10, 2017 | Uncategorized
Are stores required to allow service animals to be placed in a shopping cart? Generally, the dog must stay on the floor, or the person must carry the dog. For example, if a person with diabetes has a glucose alert dog, he may carry the dog in a chest pack so it can be...
Aug 8, 2017 | Uncategorized
Are gyms, fitness centers, hotels or municipalities that have swimming pools required to allow a service animal in the pool with its handler? No. The Americans With Disabilities Act (ADA) does not override public health rules that prohibit dogs in swimming pools....
Aug 1, 2017 | Uncategorized
When might a service dog’s presence fundamentally alter the nature of a service or program provided to the public? In most settings, the presence of a service animal will not result in a fundamental alteration. However, there are some exceptions. For example, at a...
Jul 29, 2017 | Uncategorized
What questions can someone legally ask to determine if a dog is a service animal? In situations where it is not obvious that the dog is a service animal, staff may ask only two specific questions: (1) Is the dog a service animal? (2) What work or task has the dog been...
Jul 26, 2017 | Uncategorized
What is a service animal? The ADA defines a service animal as any guide dog, signal dog or other animal individually trained to provide assistance to an individual with a disability. If they meet this definition, animals are considered service animals under the ADA...
